Privacy Policy

Who handles your data

TPI Hub is responsible for the personal data processed through the platform. Privacy requests can be submitted through the Support section after signing in.

Data we collect

We collect information you provide and technical information generated while you use the service.

• Account and contact data, including name, email, phone, language and authentication records.
• Company, professional profile, qualification and certification information.
• Inspection requests, addresses, schedules, messages, files, reports, prices, invoices and payment status.
• Security logs, device and browser data, IP address and actions performed in the platform.

Why we use it

We process data to provide and protect TPI Hub and to fulfil inspection arrangements.

• Create accounts, assign inspections and support communication between participants.
• Prepare reports, invoices and operational records.
• Prevent fraud, investigate incidents and enforce platform rules.
• Meet accounting, tax and other legal obligations.
• Send product news only when you have chosen to receive it.

Legal grounds

Depending on the activity, processing is necessary to perform a contract, comply with law, protect legitimate interests such as security and service improvement, or act on your consent. You may withdraw consent for optional communications at any time.

Who receives data

Inspection information is shared with the client and the inspectors assigned to the relevant work. Authorized administrators may access it to operate the service and resolve issues.

We may use hosting, email, map, storage and professional service providers. They receive only the information needed for their function and must protect it. Data may also be disclosed when required by law.

International transfers

Some service providers may process data outside your country. Where required, we use recognized transfer safeguards and contractual protections appropriate to the destination.

Retention and security

We retain account and inspection records while the account is active and for the period needed to deliver services, resolve disputes and meet legal obligations. Records that are no longer needed are deleted or anonymized.

We use access controls, audit records and other technical and organizational measures designed to protect data. No online system can eliminate every risk.

Your choices and rights

Subject to applicable law, you may request access, correction, deletion, restriction, portability or objection to processing. You may also complain to the data protection authority in your country.

Requests can be submitted through Support. We may verify your identity before acting on a request.

Cookies and updates

TPI Hub uses essential storage needed for sign-in, security, language selection and operation of the platform. Optional analytics or marketing technologies should be used only with any consent required by law.

We may update this Policy when our processing or legal obligations change. Material changes will be communicated through the platform or your account contact details.